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Terms & Conditions: CCE Spring Postcard Campaign

Part A — General Promotion Terms

The following Schedule sets out the general details of the Spring Postcard Campaign 26 Promotion. The Terms of entry which follow in Part C must be read in conjunction with this Schedule and Part B.

Promoter

Kings Currency Exchange Pty Ltd trading as Crown Currency Exchange

ABN: 62 010 014 392

Unit 5, 7 Murray Street, Hobart TAS 7001

Overall Promotion Period

Start: 31 Aug 2026, 9:00 AM AEST

End: 15 Oct 2026, 5:00 PM AEDT

No entries will be accepted outside this period.

Eligible States/Territories

National (all Australian States and Territories)

Type of Promotion

Game of skill. No element of chance determines winners.

Eligible entrants

Open to Australian residents aged 18 years or older who complete a Qualifying Transaction during the Promotion Period. By entering, and (if winning) accepting a prize, the winner consents to the use of their first name, state, image and any commentary or statement provided by them, in promotional, marketing and publicity material related to the Promotion and Crown Currency Exchange, across all media, worldwide, perpetually, following the Promotion Period, without further compensation.

Method of entry (universal)

To enter, an entrant must, during the Promotion Period:

1. Complete a Qualifying Transaction. A Qualifying Transaction is any eligible foreign currency exchange (buy or sell) of any value, completed in-store at a Crown Currency Exchange location.

2. Provide details at the point of transaction: full name, mobile number, email address, and consent to receive promotional and marketing communications from the Promoter. A valid mobile number is required, as winners are notified by phone call.

3. Receive a unique link to the Promotion microsite by email, typically within a few hours of transaction verification.

4. Create and submit a postcard: the entrant must follow the link and create and submit a digital postcard about their trip via the microsite. This is their entry into that week's prize draw. The entrant must then post their postcard on their Facebook or Instagram account, tagging Crown Currency Exchange.

If the entrant's Facebook or Instagram account is private, they must instead direct message the Promoter on Facebook or Instagram with a screenshot of their post.

Winners are selected by judging, not by random draw. Each week, the Promoter's judges select the entry considered strongest, based on creativity and relevance to that week's theme.

Entrants must retain copies of all purchase receipts for all entries. All entries by the entrant may otherwise be declared invalid.

Total Prize Pool (combined)

$3,000 AUD (inc. GST): 6 × $500 AUD in travel money.

Part B — Schedule A: Weekly Postcard Competition

This Schedule governs the Weekly Postcard Competition. The Weekly Postcard Competition is a game of skill. No element of chance determines the winners.

Promotion name

Spring Postcard Campaign 26 — Weekly Postcard Competition

Type of Promotion

Game of skill. No element of chance determines winners.

Eligible States/Territories

National

Entry window for each weekly draw

Week 1: 31 Aug – 6 Sep 2026 (judged Mon 7 Sep)

Week 2: 7 Sep – 13 Sep 2026 (judged Mon 14 Sep)

Week 3: 14 Sep – 20 Sep 2026 (judged Mon 21 Sep)

Week 4: 21 Sep – 27 Sep 2026 (judged Mon 28 Sep)

Week 5: 28 Sep – 4 Oct 2026 (judged Mon 5 Oct)

Week 6 (extended): 5 Oct – 15 Oct 2026 (judged Fri 16 Oct)

Eligible entrants

Open to Australian residents aged 18 years or older who complete a Qualifying Transaction during the Promotion Period and comply with the Method of entry in Part A. Excluded persons are set out in Part C.

Method of entry

As set out in Part A. Each Qualifying Transaction entitles the entrant to one (1) postcard submission, and therefore one (1) entry, for that week's competition. A customer completing more than one transaction in a single visit may submit a postcard, and therefore an entry, for each transaction.

Maximum entries per customer per week

A Qualifying Transaction entitles the entrant to a maximum of one (1) entry into that week's Skill Competition, provided a separate creative response is submitted for each entry.

Prizes

6 × Weekly Winner Prizes, $500 AUD in travel money each.

Total Weekly Prize Pool: $3,000 AUD (inc. GST).

Judging

Entries will be judged by the Promoter's marketing team, based on creativity and relevance to that week's postcard theme. One (1) winning entry will be selected each week across six (6) weekly judging windows. Judging takes place each Monday during the Promotion Period, commencing 7 September 2026, with the sixth and final judging taking place Friday 16 October 2026 to align with the campaign's close. The Judges' decisions are final and no correspondence will be entered into.

Notification of winners

Winners will be notified by phone call on the day of judging. Winners must respond within the same day to claim their prize.

Winners will then nominate their local store, where they would like to claim their $500AUD worth of foreign cash for collection.

Public announcement of winners

Winners will be published progressively on Crown's social channels each week.

Part C — Terms of Entry

 
  1. These Terms must be read in conjunction with Parts A and B. Where there is any inconsistency between these Terms and either Part, the relevant Part prevails. Participation in this Promotion is deemed acceptance of these Terms in their entirety.
  2. Entry is open only to Australian residents who satisfy the Method of entry and the eligibility requirements in Parts A and B. Directors, officers, management, employees, suppliers (including prize suppliers) and contractors (and the immediate families of directors, officers, management, employees, suppliers and contractors) of the Promoter and of its related bodies corporate, and of the agencies and companies associated with this Promotion, are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
  3. The time zone applicable to any time stated in these Terms or the Schedule relates to Australian Eastern Standard/Daylight Time, unless expressly stated to the contrary.
  4. The prize is valued in Australian dollars but is paid to the winner in foreign currency (travel money), as set out in Part A and Part B.
  5. Entrants are advised that tax implications may arise from their prize winnings and they should seek independent financial advice prior to acceptance of their prize. The Promoter accepts no responsibility for any tax implications that may arise from accepting a prize. Entrants are responsible for any and all expenses incurred in entering the Promotion and will not be reimbursed, regardless of whether they win.
  6. Entrants must follow the Method of entry during the Promotion Period to enter the Promotion. Failure to do so will result in an invalid entry. The Promoter will not advise an entrant if their entry is deemed invalid.
  7. The time of entry will be deemed to be the time the postcard is submitted to the Promotion microsite.
  8. The Promoter accepts no responsibility for any late, lost, delayed, incomplete, incorrectly submitted, corrupted, illegible or misdirected entries, claims or correspondence, whether due to omission, error, alteration, tampering, deletion, theft, destruction, disruption to any communication network or medium, or otherwise, including those entries not received by the Promoter for any reason. The Promoter is not liable for any consequences of user error including (without limitation) costs incurred. No correspondence will be entered into.
  9. Weekly prizes will be awarded to entrants whose entries are judged by the Promoter to best meet the judging criteria set out in Part B. The Judges' decisions are final and no correspondence will be entered into.
  10. The winner does not need to be present at any judging.
  11. Winners will be notified in accordance with the Notification of winners provision in Part B. The notification will include details about how the prize can be claimed.
  12. The Promoter takes no responsibility where it is unable to contact prize winners who have not provided a correct or complete mobile number or other contact details. If an entrant's contact details change during the Promotion Period, it is the entrant's responsibility to notify the Promoter.
  13. It is a condition of accepting any prize that the winner must comply with all conditions of use of the prize. Each prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated.
  14. If a prize cannot be awarded for any reason, including where the prize is no longer available, the Promoter may substitute it with a prize of higher or equal value, subject to any written directions from a regulatory authority. The Promoter is not permitted to deduct any administrative costs associated with the provision of the prize.
  15. By submitting a postcard entry, each entrant warrants that their entry is their own original work, does not infringe the intellectual property rights of any third party, and does not contain any defamatory, obscene, offensive, threatening, abusive, harassing, discriminatory, or unlawful content. The Promoter reserves the right to disqualify any entry that does not comply with this clause. By submitting an entry, each entrant grants the Promoter a perpetual, irrevocable, royalty-free, worldwide licence to use, reproduce, adapt and publish the entry (including the digital postcard) in any media for the purposes of conducting and promoting the Promotion and Crown Currency Exchange.
  16. As a condition of accepting any prize under this Promotion, each winner agrees to participate, at the Promoter's reasonable request, in promotional content capture activities, which may include a brief recorded or written statement from the winner about their experience with the Promotion or their travel plans, and being tagged by the Promoter in social media posts featuring the captured content.
  17. If, despite the foregoing clauses, the Promoter incurs a liability to an entrant under any law which implies a warranty into these Terms which cannot legally be excluded, the Promoter's liability is limited, in the Promoter's discretion, to either resupplying such goods or services as form part of the Promotion, or paying the cost of resupplying those goods or services.
  18. In no circumstances will an entrant or the Promoter have any liability to the other for any loss or damage suffered which is indirect or consequential in nature, including without limitation any loss of profit, loss of reputation, loss of goodwill, or loss of business opportunity.
  19. The Promoter may in its absolute discretion not accept a particular entry, disqualify an entry, or cancel the entire Promotion at any time without giving reasons and without liability to any entrants, subject to any written directions from a regulatory authority. The Promoter reserves the right to verify the validity of entries, prize claims and entrants, and to disqualify any entrant who submits an entry or prize claim that is misleading or not in accordance with these Terms, or who manipulates or tampers with the entry process.
  20. The Promoter collects personal information about entrants to conduct the Promotion. If the information requested is not provided, the entrant may not be able to participate. By entering the Promotion, entrants consent to the use of their personal information by the Promoter for the purposes of conducting this Promotion and for marketing communications (where opt-in consent has been provided). The Promoter's Privacy Policy is available at crowncurrency.com.au/privacy.
  21. Facebook and Instagram may be used to complete entry into and to advertise or promote this Promotion. By entering the Promotion, entrants agree that the Promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook or Instagram, and entrants release Facebook and Instagram from all liability in relation to this Promotion. Any questions, comments or complaints regarding the Promotion should be directed to the Promoter and not to Facebook or Instagram. Entrants who submit their entry by direct message (in place of a public post, where their account is private) acknowledge that the Promoter will rely on the screenshot provided to verify the entry, and that the Promoter is not responsible for verifying the authenticity of any screenshot beyond what is reasonably apparent.
  22. By submitting an entry, entrants grant Crown Currency Exchange a non-exclusive, royalty-free, perpetual licence to use, reproduce, adapt and share their submitted content (including postcard images and messages) across Crown's social media channels, website, and other marketing materials. Entries may be reposted individually or featured in a collection or compilation post. Entrants will be credited using the name they provided on their postcard. Entrants understand that entries may be selected for this purpose at Crown's sole discretion, and that not all entries will be reshared.