In most cases, yes. Banks typically apply a rate margin on top of a flat transaction fee, while Crown charges no commission or fees on any exchange.

Yes. We have stores in most major Australian CBDs, plus suburban locations across the country, more than 65 in total. You can find us in Sydney, Brisbane, Melbourne, Perth, Hobart and Adelaide.

No, we don’t charge fees or commission on any transaction. The rate you're quoted is the complete cost, nothing added at the counter.

Exchange rates move throughout the trading day. Rather than display a rate that may already be outdated, we provide live rates in-store or by phone so you always receive the current, accurate figure for your transaction.

Yes, Crown offers a Best Price Guarantee. If you find a better same-day rate at a legitimate local competitor, bring it to us and we'll match it. Terms apply, ask in-store for details.

Most transactions are completed in minutes. All currencies are in stock, so no pre-order is needed. We hold more than 60.

Yes. Place an order in-store or by phone, then collect it when it suits you.

Yes, Crown buys back most foreign banknotes at all locations with no commission charged. Coins are generally not accepted but are collected for our charity partners, feel free to bring them in.

For transactions of AUD $1,000 or more, we're required to sight valid photo ID under Australian anti-money-laundering law. For smaller exchanges, ID generally isn't needed, but it's always a good idea to bring some.

Cash has real advantages when travelling: no surcharges, no unexpected conversion markups, no risk of of being out of signal, and it's still accepted almost everywhere. Most travellers do best with some cash on hand for markets, tips, transport, smaller vendors and remote locations.

Yes, though how much you'll need varies by destination. While card payments are accepted in cities, most rural areas still only expect cash. The Pacific Islands and parts of Southeast Asia remain more cash-reliant overall. Having local currency on arrival avoids queues and poor airport rates wherever you land.

As soon as your travel is confirmed. Exchange rates fluctuate daily and can't be predicted. Exchanging early locks in your travel budget and removes rate uncertainty from your holiday planning.

At any Crown Currency Exchange store. Japanese Yen is one of our most popular currencies and is held in stock at all locations, no advance order needed for standard amounts.

Yes, airport exchange rates in the US and Australia carry significant margins. Exchanging with Crown before you travel, with no commission, typically delivers better value than exchanging on arrival.

Yes, always bring cash. Card payments have become common in Bali's cafes and shops, but cash is still expected for tips, local markets, drivers, temple entry and smaller vendors. Crown stocks Indonesian Rupiah in all stores, so you can arrive with what you need rather than relying on an expensive airport counter, or a less trusted overseas provider.

At any Crown Currency Exchange store. Euros are one of our most requested currencies and held in stock at every location, no advance order needed for standard amounts. Buy before you fly and you skip the poor rates at European airports.

Yes. Thailand still runs largely on cash once you leave the big hotels. Markets, taxis, street food and the islands all expect Thai Baht. Card and QR payments are growing in Bangkok, but cash is what you’ll use most. Crown stocks Thai Baht in all stores.

It helps. Card is widely accepted across New Zealand, but you’ll still want New Zealand Dollars for smaller cafes, rural stops, markets and tips. Having some on arrival saves you the airport rates. Crown holds New Zealand Dollars in every store.

At any Crown Currency Exchange store. British Pounds are held in stock at all locations, no advance order needed for standard amounts. Exchanging here with no commission beats waiting until you land at Heathrow.

Yes. Vietnam is a cash-first country. Buy your Vietnamese Dong before you fly and you’ll land ready for taxis, markets, street food and smaller vendors. Crown stocks it in all stores.