An independent research conducted by The Currency Shop ranked Crown’s Sydney CBD store at the top position. The criteria for this research was rates, service, stock-on-hand, payment options, and safety.
We are proud of our staff at Westfield for being customer-centric—ensuring efficiency and friendliness. Crown Currency Exchange (Westfield Sydney CBD) received a rating of 9.1 on a scale of 10, beating the runner-up store by 0.4 points.
The rating system published on the website mentions that “exchange rate was weighted the heaviest (40%), customer service was next (20%), stock of currency (15%), followed by safety (15%) and finally payment options (10%)”.
This victory has cemented our belief that one never knows who is visiting, calling or emailing you. We believe in treating everyone with the best version of ourselves. We look forward to more such achievements in the future and thank The Currency Shop for taking this initiative.
Allow us to serve you at your closest Crown Currency Exchange store. We aim to maintain our quality customer service, always.